Dan Cohen - CEO of Pageflakes
Summary
In our second episode, I sit down with Dan Cohen the CEO of Pageflakes and talk a little about his background as a serial entrepreneur and views on the personalized start page business.
Links from Interview
Interview Transcript
Interview begins at 1:15
| Sean Ammirati: I’m going to ask Dan to start up by just introducing himself, giving us a little of his background.
Dan Cohen: Hi, Sean. I’m Dan Cohen. I’m the CEO of Pageflakes, the community personalized homepage. Sean Ammirati: Dan, So, you’ve been in the personalized start page business for a long time. Do you want to just tell us where you were before Pageflakes and what you brought to the table coming there? Dan Cohen: Sure. This is my third startup. I’ve been the CEO of, and somewhere in the middle there, I was at Google where I led personalized products which included iGoogle, their personalized page. Then, I went on to lead My Yahoo which, to date, is the largest personalized page out there. Then, I had this wonderful opportunity to come to Pageflakes. I work with some really talented entrepreneurs and sort of changed the game of what has been a fairly stagnant product category for the last 10 years. |
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| 02:05 | Sean Ammirati: So, I guess it’s safe to say you went to run two of the largest personalized pages on the web over time.
Dan Cohen: Exactly. I want to run the number one largest personalized page on the web as I’m sure we’ll talk about. There’s just a lot of unique things about what we do that’s just different than what has been done before. Sean Ammirati: Sure. I guess two times maybe. Dan Cohen: Yes. Sean Ammirati: Two different times. Dan Cohen: Exactly. |
| 02:28 | Sean Ammirati: So yes. Let’s just jump right in and talk a little bit about Pageflakes. Why don’t you tell us, first of all, what appealed to you about the opportunity at Pageflakes? And then use that as a transition to talk about what you’re doing now and where you’re headed.
Dan Cohen: If you look at the situation - working at Yahoo, leading My Yahoo - I’ve been an entrepreneur twice before here in San Francisco and Silicon Valley. I have a startup company that has some really talented young entrepreneurs from Germany and Europe as well as Bangladesh, and the opportunity to take what I’ve learned as both a startup CEO as well as working on personalized pages to take an 8-year firm, Benchmark Europe now Benchmark Capital investing, in it. It was just like a dream job for me, and an opportunity to work in a startup where you can obviously innovate a lot more quickly and you could execute a lot more quickly and be a lot more disruptive than you can in a large company setting, which for a guy like me is ideal. |
| 03:26 | What I saw about Pageflakes that I thought was most compelling is that having worked on My Yahoo and seen this product category of a personalized homepage, a personalized start page can be out there for a very long time. Although there were newer products like iGoogle and stuff like that, there were still products that enabled individuals to consume news. The users don’t think of My Yahoo as a personalized start page. They think of it as a news aggregator. |
| 04:55 | So, My Yahoo is the number one RSS reader by far and it just aggregates news. So, it has historically been a product that if you are male, you are over 30, you had a high income, you were well-educated, and you’re the kind of person that would obviously look at sports and news and stocks on a personalized page, you’d use it. I didn’t see anybody really getting out of that mold.
My personal passion, of course, was trying to make this kind of product be very mass market. I worked on the new version of My Yahoo which is still in beta. A lot of what I tried to do there and I’m also trying to do here is to reach a new audience for a personalized page and it’s working very well. We’ll talk about that shortly. So, this sort of mass market, easy-to-use, automatic personalization is a big part of what Pageflakes is doing. |
| 04:49 | Second thing is making it a social product or making it a true platform. We talked about My Yahoo and iGoogle. These are still things that you have on your own homepage and no one else sees it and you don’t really interact with anybody. Pageflakes had come up with the idea of letting you publish your personalized page, and it kind of caught fire with certain segments. I came on board. I re-branded it Pagecasting. That has really been quite successful.
We have 133,000 Pagecasts that people have basically put their pages together on various interests. They’re publishing it and sharing it with other people, which is something that you never did with a personalized page before. So, those things in general were just some unique compelling things, and I thought that would redefine the category, and it looks like they did. |
| 05:39 | Sean Ammirati: Great. So, these Pagecasts, you have 133,000 of them that are out there being shared. I assume they kind of run the same distribution that any other page on a website would in terms of some that are extremely popular to large audiences, some that are smaller.
But can you give us a sense what are some really popular ones? How far down the proverbial long tail did they go? Just talk a little bit about this new offering that is somewhat distinct to Pageflakes. |
| 06:10 | Dan Cohen: It’s kind of interesting because you can go to Pageflakes.com and look at our Pagecast gallery and we have ranking by ratings, ranking by popularity, and ranking by what was most recently put there. In a lot of cases, obviously, you see this as an effective page’s popularity. The most popular things are the most popular things, right? Nobody ever clicks off the most popular page and finds other stuff.
So, we suffer from that like everybody else, but yes the broad things, of course, are going to be things like sports or technology. If you go to pageflakes.com/dancohen, you’ll see what I call Blogalicious, which includes Read/WriteWeb and a bunch of others. It’s like a dashboard for all the Web 2.0/technology blogs that are out there. So that’s pretty popular. A lot of people look at that because I’ve already put it together. |
| 07:05 | We have very long tail things. One of my favorite examples is the adopting Ethiopian children Pagecast. I haven’t really seen their user numbers but I’m sure it’s fairly small compared to the Blogalicious page. That’s just simply classic long tail. There are enough people in the world to publish, discuss, make feeds, have blogs on adopting children from Africa around the world, and somebody took the initiative to aggregate this stuff and put it together and republish it as essentially a Pagecast and essentially a customized news source and newspaper for people that are interested in this very long-tail subject.
Sean Ammirati: Great. These people that are doing the Pagecasting, what’s the incentive for them? Is it just to get that content out there? Are they making money on these? What do your Pagecasters look like if that’s how you would describe them? |
| 08:13 | Dan Cohen: That’s a great question. It’s funny because until we launched the new version, Blizzard a couple of weeks ago, we actually didn’t know what they looked like because we didn’t have profiles. In our case, the sharing of a page under some log-in name was the only thing we knew about them.
Now, we’re learning a lot about them. They’re putting their pictures there. They’re telling us where they live and a lot of other things. I have to say that from just culturally, we’ve got…I look everyday at the people that are coming in. I see people from Saudi Arabia. I see a pastor’s wife from Canada. I see a graduate student in California. I see pretty much all walks of life. It’s just incredible. |
| 08:50 | In terms of what they do and what they’re looking for, I think the thing that bonds Pageflakes users together is what I’m starting to call social networking above the belt. Meaning that people are connecting via their knowledge and what they think about and what they’re interested in. Not necessarily what you’re connecting on a regular social network which is about dating in a lot of cases, or hooking up or finding a job. People here are connecting really via what they’re interested in.
So most of these people have deep interests or deep commitments or deep passions with something. They’ve spent the time to collect something that they use everyday to consume information about their favorite topic, e.g. adopting children. They feel that other people could benefit from that. That’s exactly what a lot of those people are looking for right now. It’s just the notion of disseminating, sharing and also finding other people that share their interests, which Pageflakes enables you to do. |
| 09:48 | As far as monetization goes, that’s something that I think makes sense for us looking forward, which is: Should there be a profit motive to this stuff? Right now, I’d have to be honest and tell you that I think a lot of Pagecasters aren’t looking at this as a money-making scheme. It’s more of an interest sharing and connecting kind of thing. At some point, sure, I think that if they’re going to bring audience and they’re going to market, we should find a way to cut them into the revenue. |
| 10:17 | Sean Ammirati: Do you run ads on these pages for yourself? Is that your business model?
Dan Cohen: It isn’t. A lot of that has to do with the fact that with a personalized page - and this is a challenge, I think, for a good personalized page - users don’t want to give up screen real estate on a personalized page for a display ad. That’s different. You go to CNN.com. You expect to see an ad for a pickup truck or something on the side. At Pageflakes, if I were to take a 1024 screen and put an ad on there, it will be like 30% of the screen real estate. |
| 10:50 | So, we have to be a little bit more creative with the advertising. It’s the usual things you would expect like sponsorships. We feature certain widgets in our galleries and that kind of thing. Transactions - people, hopefully, will use Pageflakes to buy books and music around their certain interests, and we’ll take a little commission on that. So it’s a number of things. Search also is a something that people do a lot of on Pageflakes and we monetize that way.
Sean Ammirati: Yes. Everybody seems to go back to that holy grail - the search monetization. At least, it’s part of the strategy. Dan Cohen: You bet. |
| 11:27 | Sean Ammirati: So, just talk a little bit about your view on the personalized start pages market in general. So obviously, you know the Google and the Yahoo world well. There’s another company in this space that lots of people would want to compare you to. How would you lay out the landscape beyond the Google, Yahoo, Netvibes and others?
Dan Cohen: I think that on the surface, it looks like a very crowded space. I think 2005-2006, that area was what I would call sort of the era of the personalized page startup, or literally, there was like…when I was working at Yahoo, I’ve been identified with 20 personalized pages. Sean Ammirati: Sure. |
| 12:09 | Dan Cohen: It’s my business to know who the competitors were as being in My Yahoo. For the most part, I think there’s somewhat of a market shakeout going on. The strongest players in the startup arena are definitely Pageflakes and Netvibes.
In terms of competition and differentiation, I worked in Google and I worked in Yahoo, and that’s my competition. I had no interest in punching another startup in the face. I’ve got bigger fish to fry. My Yahoo has 50 million users. That’s a very different kind of competitor. Two Davids don’t need duke it out. It’s David and Goliath, right? So, that’s kind of how I see it. I think that, really, that’s the kinds of users. Yahoo and Google both have something that no startup has, which is a giant funnel of traffic from their core businesses. You go to Yahoo.com, there’s a button on there that says My Yahoo. 400 million people are going to see that. You go to Google.com and they have Personalized Page in the upper right-hand corner. There’s a link there. So, hundreds of millions of people see that. We don’t have that luxury. So, those are the main kinds of things that I think about rather than feature wars with other startups and things like that. |
| 13:34 | Sean Ammirati: That’s great. Do you talk at all about what the size of your user base is?
Dan Cohen: We don’t. I think a lot of the reason why that is because we think there has been some distortion in the marketplace about user counts, particularly in some of the startups in the space. When I worked at Yahoo, I sold ads to big companies. They would use independent auditing to determine user size, and it was not Alexa. It was not self-proclaimed counts. It was comScore and Nielsen, right? You’re going to buy a giant ad or do a sponsorship with My Yahoo, you’re not going to take their word for their user count. So, I just prefer to play by those rules and comScore starts to see us bubbling up pretty soon, then you’ll have your answer. |
| 14:19 | Sean Ammirati: Sounds fair. I just always have to ask.
Dan Cohen: Of course. Sean Ammirati: I’m sure I’m not the only one who has asked you that question. Dan Cohen: You bet. Sean Ammirati: OK. I think it’s a great insight on Pageflakes specifically. One thing also that I’d like to capture in this. It’s just a little bit on your view on the Web in general. Because as Read/Write Talk hopefully grows some popularity, we not only just talk to you about your businesses, although we want to make sure we cover that, but also talk to thought leaders about what’s going on in the space in general. So one of the things I’m curious about is, as you look out into the Web in general and you certainly have a great track record being at two of the biggest players in the space and a multiple serial entrepreneur - what are the other things beyond the personalized start pages and the social networking stuff that you’re really excited about right now? |
| 15:08 | Dan Cohen: It’s hard to comment broadly on that. Obviously most people in my position tend to get very focused on their share of segment. Obviously, we’re sitting here together at the AlwaysOn conference and we’re seeing a lot of different things. I think some of the things…it may sound trite but a lot of things that people have predicted are sort of coming true. I look at these as macro trends.
Obviously, advertising dollars are shifting to the Web in droves. I think that advertisers are finding it tough to figure out what to do with those dollars. Is it just to buy keywords on Google or what else should they do? They need to figure out how to make that effective. They’re very used to ‘you have a certain number of eyeballs on a TV show’, and that’s sort of maturing. Again I feel generic saying this stuff, but the user generated content - the ReadWriteWeb, to use your term for it - it’s a reality that has happened. You see statistics at this conference that 50% of what teenagers are consuming, I think, is like stuff that they have generated, that kind of thing. It’s very different than even 5 years ago. So, that’s huge. |
| 16:19 | Obviously social networking, I tend to think that’s another thing like Web 2.0 that people slap on to it. And people sometimes say, “What’s Web 2.0 about?” To me, it is about user generated content. That’s very important. I think the ability of connecting with other people in some meaningful way - in our case, it’s through Pagecasting and interests - it’s really starting to consume a lot of people’s time. You don’t sit in front of the TV anymore, and you spend a lot of time on that.
So, those are sort of the macro things that go on there. I think that most of the startups in this space including Pageflakes are just trying to figure out how do you harness those big trends and turn it into: (a) a product that someone’s going to use, and (b) how are you going to make money out of it. |
| 17:02 | Sean Ammirati: Yes, absolutely. OK. So, one last question in the same spirit which is we also have a lot of listeners who, I think, aspire to be in positions like yourself at some point: CEO of venture-backed companies, serial entrepreneur, product manager at two of the leading internet companies. What advice would you give people who are maybe in their early mid 20s, late 20s, in terms of what experiences they should look for to get to your stage of your career at some point?
Dan Cohen: I don’t think there’s a magic formula. I think that most people that you talk to in entrepreneurship know that obviously things like tenacity and drive are very important. They have to be part of your makeup if you want to do something like this. |
| 17:51 | I think varied experiences are very important. I actually kind of went backwards. I started my first company when I was just graduating Carnegie Mellon. I was 21. I had the job offers as an electrical computer engineer at the CMU. I just said, “To hell with that! I’m just going to give this a shot and hire a bunch of my friends and start USConnect,” which is what I did.
In retrospect, I think maybe spending a couple of years at a big company first may have short-circuited some of the things that took me several years to figure out and learn. I think you can also get very complacent there. I think the people that sort of come out of school and whether they have an MBA or Masters degree, undergraduate, go to work in a big company and stay there for a very long time. At some point, you’re going to lose your useful energy and drive. I also do think that there’s some truth to the ‘what time of life are you in’ when you start to pursue entrepreneurial things. I think it’s very difficult now that I’m married and have a daughter. It’s much different than when I was 21 years old. For most people, it’s tough later in life to become an entrepreneur after working 15 years at Megacorp. |
| 19:05 | So, I think that just keeping your goals in mind, making sure you have varied experiences. Everybody, I think, - and certainly in technology business - owes it to themselves to working with or even just start a startup at some point just to get that kind of experience.
The last thing I’ll say there is there’s no substitute for making mistakes and learning. I’m still doing that; both of those things. Hopefully, I’m doing it a lot less on my third company. |
| 19:34 | Sean Ammirati: That’s great. Dan, I really appreciate you sitting down with us today and talking. We’ll get this up in the next couple of weeks.
Dan Cohen: Cool. Sean Ammirati: I really appreciate your time. Dan Cohen: Thanks, Sean. Great to talk with you. |



September 2nd, 2007 at 12:40 pm
Great interview, Sean. Dan’s refreshingly free of CEO bs and it was a well performed interview on your part, too. Really excited to find a new, high quality audio podcast about these kinds of tech companies, hope you can keep ‘em coming!
September 5th, 2007 at 12:56 am
[…] Podcast interview with Dan Cohen, CEO of Pageflakes - Read/WriteTalk host Sean Ammirati sits down with Dan Cohen and discusses his experiences working at first MyYahoo and then Pageflakes. I discovered a new term while listening to this: "social networking above the belt". When you refer to Alex’s MySpace post, the meaning of that term becomes clear! […]
September 5th, 2007 at 3:10 am
Agreed. Don’t read anything into the lack of comments - there wasn’t anything to criticize here. Listened and enjoyed and I’ll be downloading future interviews as well.
September 6th, 2007 at 1:15 am
[…] Podcast interview with Dan Cohen, CEO of Pageflakes - Read/WriteTalk host Sean Ammirati sits down with Dan Cohen and discusses his experiences working at first MyYahoo and then Pageflakes. I discovered a new term while listening to this: "social networking above the belt". When you refer to Alex’s MySpace post, the meaning of that term becomes clear! […]
October 3rd, 2007 at 8:43 am
I’ve been reading Read/Write for a while but hadn’t checked this site out for some reason.
Thanks so much for creating transcripts. I’m not that into listening to audiocasts but am always up for checking out the transcript of a great interview like the above.
October 3rd, 2007 at 8:44 am
Start Your Business Day With BS Page!…
I’ve been checking out the start page space in preparation for a piece on Global Grind and ran into Business Start Page at bspage.com, i.e., BS Page. If you find such things mildly amusing, here’s a top 10 worst domains list for you. If you’re kind …
October 21st, 2008 at 1:30 pm
[…] houses for users building content aggregation pages that are then shared with the world. See our interview last year with Dan Cohen, who has lead the team at Pageflakes, iGoogle and MyYahoo, for a great look into the start-page […]
October 21st, 2008 at 1:38 pm
[…] houses for users building content aggregation pages that are then shared with the world. See our interview last year with Dan Cohen, who has lead the team at Pageflakes, iGoogle and MyYahoo, for a great look into the start-page […]